T&C’s

Shipping

We are based in Mpumalanga and can courier all our products to your doorstep. We mainly use Fastway Couriers to deliver to all main centers and towns in RSA. When necessary, we will use a different courier to deliver to rural/farm areas. We will always supply you with a tracking number to keep an eye on the progress of your parcel. 

Delivery times: 1-7 days depending on your location. Please speak to us to confirm estimated delivery. 

Refunds and Returns

Should the product(s) be faulty when you receive them, please send us a high quality  photo of the problem. We will arrange for a courier to collect the products and we will either exchange the product and courier it to you on our expense or credit your account.

Should you not be satisfied with your purchase, we will be happy to credit your account or exchange the product for a new or different item. Please contact us within 7 days after receiving the product(s). You will be expected to return the product(s) to us on your own expense before we will give the credit/exchange. You can either send via Postnet2Postnet, Aramax at your local PicknPay, ask us to arrange Fastway Couriers to collect or send with registered post via the SA Post Office. The product(s) may not have been used and must be in original packaging. We may refuse a credit/exchange should we see that the product(s) has been used or damaged. 

Please note that we do not do any cash refunds.